Frequently Asked Questions
Are you a manufacturer?
Yes, we are a professional furniture manufacturer and factory.
What about the warranty of the products?
We offer a 3-year warranty. During this period, we are responsible for any damage resulting from manufacturing defects.
What is your Minimum Order Quantity (MOQ)?
If you have an agent in China to arrange shipment, the MOQ is 5 sets (EXW price). If we are arranging shipment, the total volume should exceed 10 CBM.
How long is the production leading time?
Typically within 30 days of receiving the deposit during normal seasons, and around 40 days during busy periods.
Do you provide customized designs?
Yes, OEM & ODM services are available. You can provide your design drawings for customization.
What can I do if items are damaged during transportation?
We take detailed photos of well-packed products before shipping. If any damage occurs, please take photos immediately and contact our service staff for assistance.
WorkX Chair
