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Frequently Asked Questions
Q1: What are the trade terms?
A: Basically we ship in FOB, but other solutions are available if you have special requirements.
Q2: What's the product warranty?
A: We will provide a three-year quality warranty for our products.
Q3: What are the payment terms?
A: T/T 30% deposit upon order confirmation and balance T/T 70% before shipment.
Q4: What's the delivery time?
A: Generally, it will take about 25-40 days for shipping with standard size orders. Delivery times may vary based on quantity and item numbers.
Q5: Can I get a sample before mass order?
A: Surely you can. We offer samples at the basic cost of production, and will return the sample cost when you place a mass order.
Q6: Are your products tested for safety?
A: Absolutely Yes! All of our products are in compliance and certified with SGS and BIFMA International standards.
WorkX Chair
